BitWats is committed to ensuring that information relating to customers is treated in confidence while providing the highest possible quality of service.

1.0 How we use information

The details we collect will be used to:

1.1 Process your order and to maintain warranties.
1.2 We may also use the information that we collect from you to notify you about functionality changes to our website, the service that we provide, and details of promotional or special offers.
1.3 Information will not be provided to third parties.

2.0 Data Protection and Security measures

We have taken every possible precaution to create a secure environment to protect the personal information supplied from you when making an order. Access to your personal information is limited to people who need it to do their job. We may also contact you to verify and update the data we hold on our records.

3.0 Disclosure of information to Third Parties

We do not sell, rent or trade your personal information to others. We may provide statistics or analytical records about our customers, sales, and traffic patterns to reputable third-party vendors but this information will not include any personally identifying information on you.

We employ third parties and individuals to perform certain functions on our behalf. Examples of these may be a courier delivering goods, provision of marketing assistance. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this data for any other purposes and they are required to process data in accordance with the Data Protection Act 1998.

4.0 Consent and Data Protection

By using our website you irrevocably consent to authorize us to collect and use the information provided by you.

5.0 Cookies

A cookie is a small piece of text-only information that websites transfer to your computer hard drive for record-keeping purposes. We use cookies to enable us to keep a record of the items in your basket whilst you’re on the website. You should note that most web browsers automatically accept cookies, but you can usually change your browser to prevent this.

6.0 Policy Updates

Any changes to our privacy policy will be updated and posted on this page of our website. Last update March 2019.

7.0 Your rights

You can request us to update or remove your personal information by emailing info@bitwats.com or by writing to us at the address below. However, please note that we may need to keep some personal data in order to process orders and to comply with customer service or after sale obligations.